August 2024 Transformer of the Month: Selina Salgado

[NASA]

As a Human Resource Business Partner at NASA Headquarters, Selina Salgado describes her job as helping with “all things people” for the enterprise. By facilitating technological solutions to human resources (HR) challenges and needs, she excels at an often-underestimated aspect of Digital Transformation (DT): the interpersonal side. As a champion of community building, knowledge sharing, and digital upskilling, Selina was an easy selection for this month’s Digital Transformer award.   

Selina started at NASA in 2019 as a Pathways intern and previously worked as a mentoring coordinator for Marshall Space Flight Center (MSFC), which is where her Digital Transformation journey began. At MSFC, she created an all-in-one, automated system for open job postings, which decreased the agency’s time to hire and increased visibility for available positions. She has aspirations for further leveraging these types of systems to improve inclusive teaming across NASA by making HR tools available and interoperable across centers. Her current team under the Office of the Chief Human Capital Officer (OCHCO) operates with an 80-20 mentality, working to create common tools and solutions that are 80% interoperable and 20% customizable to the specific organization or scenario.   

In addition to her technical work on digital HR tools like the automated job board, Selina takes initiative to help people understand what transformation means to them and how to practice transformation in their daily lives. In collaboration with Jess Deibert, DT Digital Academy Lead, Selina created the new Transformation Tips (TxTips) series, which features NASA employees’ tech-related tips for doing their work. The instant popularity of the community-led series led to speaker requests for TxTip presentations from several other offices at NASA, including the Office of STEM Engagement. 

Most recently, Selina has become a key contributor and partner in NASA’s Summer of AI upskilling campaign to help employees maximize the benefits of AI while managing risks. As a self-taught developer, Selina has created several tools and apps to streamline agency-wide collaboration and data collection. She leveraged PowerApps, Power Automate, and Power BI, integrated with SharePoint, to feed data to a dashboard used by the Agency Chief AI Officer to brief the Administrator on impact metrics from the Summer of AI campaign. Selina also developed and executed several events to engage and excite the workforce around this campaign, including conceiving the agency’s first “Battle of the Bots” event. Her Reddit-style “Ask Me Anything” event helped employees understand the differences in large language models by pitting ChatGPT against Microsoft CoPilot to respond to participant-submitted prompts and questions. The Battle of the Bots saw the highest engagement of any asynchronous Summer of AI event.  

Selina’s educational background aligns with her focus on the connective and collaborative aspects of Digital Transformation. She received her bachelor’s degree in business management with a focus in human resource management and her master’s degree in education and student affairs, which led to her interest in NASA’s internship and mentorship programs. The connection piece, she says, is what she enjoys most about collaborating with DT. “If you run into an issue, there’s a community of practice out there for you to reach out to and engage with…to build that network with other employees that are interested in and passionate about transformation.”   

The other influence Selina points to along her Digital Transformation journey is her military background. “I grew up in a military household, and then I joined the Navy right out of high school. There’s a culture there of how to get things done,” says Selina. “What drives my passion for processes and systems is that it’s transferrable to somebody else…I need to be able to pass that on to the next person.” She gets energized by learning new tools and finding solutions to roadblocks, especially when she can establish procedures for others to leverage and build on her work. “That’s something that I love about transformation and just change in general—that you get to develop and learn and connect with new people.”    

If there’s one message Selina hopes to spread at NASA through her achievements as a Digital Transformer, it’s that Digital Transformation is for everyone. “You don’t have to be in IT, you don’t have to have that background or technical [ability],” she says. “I mean, I’m in HR. Any field at NASA can utilize the digital landscape and digital transformation. Those principles and resources are available for everybody.” 

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